Terms of Service

Last updated 4 August 2026. These terms are between you and [operating entity — pending, see ticket 20] ([operating entity — pending, see ticket 20]), registered at [operating entity — pending, see ticket 20].

1. What this service does

Sizeframe takes a creative you upload and re-lays it out at other ad sizes using an AI image model. It does not create artwork from a description, and it does not publish anything to an ad platform on your behalf.

2. You own your creative, and your outputs

You keep ownership of everything you upload and everything we generate from it. You grant us only the licence we need to run the service: to store your files, process them, deliver the outputs to you, and display them back to you inside the product.

Running the service includes quality review: a human on our side may look at your creative and the outputs we generated from it, to judge whether a render worked and to diagnose failures. Every such view is logged. This does not change the marketing prohibition below.

That licence does not extend to marketing. We do not use your creative in a portfolio, in case studies, in sales material, or as an example anywhere — not with permission requested later, and not in anonymised form. Ad creative is routinely pre-launch and under embargo, and a licence that let us show it would be a licence you could not safely grant.

3. What you warrant

You warrant that you hold the rights to everything you upload: the photography, the typefaces, the trademarks and logos, and the likeness of any person appearing in it. You warrant that you have any consent required for those likenesses.

This is not a formality. The creative that arrives here carries other people's brands more often than not, and we have no way to verify a chain of rights we never saw.

4. Indemnity

You indemnify us against any claim arising from content you upload — including intellectual property claims, likeness and publicity claims, and claims that an output infringes a third party's rights because the input did.

This clause is written back-to-back with OpenAI's Service Terms §13.2, under which Customer Content IP risk passes to us as their customer. Any gap between the two clauses is risk we carry personally, so they are intended to sit flush.

5. Prohibited uses

You may not use this service for:

  • Political advertising, including electoral, referendum, ballot-measure and issue advocacy. We do not screen for this and we are not going to — no classifier reliably separates political creative from commercial creative, and one that half-worked would give false assurance in both directions. This prohibition is contractual, and it is the honest instrument for it.
  • Non-consensual likeness — the image of a real person who has not consented.
  • Impersonation of a person, brand or organisation.
  • Infringement of anybody's intellectual property.

These follow OpenAI's Usage Policies, which apply to everything processed through this service.

Uploads are screened by an automated content classifier before anything is rendered. A blocked upload is refused before any credit is held, so a refusal never produces a charge.

6. No circumvention of provenance marking

Every file we deliver carries standard AI-content metadata (IPTC digitalSourceType). You may not use the service in a way designed to remove or defeat that marking, and we do not offer, sell or perform its removal — not as a feature, not as a setting, and not as a support action. There is no code path in this product that strips it. Delivered files also carry Content Credentials — a signed C2PA manifest with a provenance chain back to the model provider's original — under the same rule.

7. Credits, plans and refunds

Renders are charged in credits. A render that fails or is refused by the model is not charged; that is enforced in the ledger rather than handled case by case. Monthly plan allowance does not roll over. Top-up credits do not expire.

8. Availability and liability

The service is provided as-is. Our aggregate liability is limited to the fees you paid us in the twelve months before the claim.

9. Governing law

These terms are governed by [operating entity — pending, see ticket 20], and disputes are subject to the exclusive jurisdiction of the courts of [operating entity — pending, see ticket 20].

Questions: support@sizeframe.app.